Learn more about the processing of personal data on the websites of paychex.de

The responsible party within the meaning of the data protection laws, in particular the EU basic data protection regulation
(DSGVO), is:

Paychex Europe Germany GmbH
Troplowitzstr. 5
22529 Hamburg

Paychex Europe Germany GmbH is registered in the Commercial Register of the Hamburg District Court under the number HR B 90249. Managing directors are Elizabeth Franson (geb. Roaldsen) and Henrik Møller. Further information can be found in our imprint.

When using our websites, we collect, process, and use personal data as described in the following sections:

1. Purposes of collection, processing, and storage

2. General information on the use of cookies and how to disable them

3. Information on hosting and the employed content management system

4. Tracking on the Internet pages of paychex.de

5. Information on the collection, processing and storage of form data

6. Rights of data subjects

7. Contact our data protection officer

We reserve the right to modify this privacy policy (status: 06.24.2020) so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. When you visit this website again in the future, the respective current privacy policy applies.

On some pages of our website, you may request access to protected contents of our web pages (videos, lecture notes) or to have whitepapers or forms sent to you via e-mail.

In all cases, we only use the data collected for this purpose (e-mail address - optional specification of salutation and first name) to provide you with the requested information via e-mail. No further processing will be carried out.

In order to better tailor our content, including promotional offers, to the interests of our visitors, we use various tracking services, which are described in detail below.

If you have any questions regarding data privacy, you can contact our data protection officer, Mr. André Krug (akrug@paychex.de; 040-32530951; Randstr. 34b, 22525 Hamburg).

If you contact us via the forms on our website, we will use the personal data you provide exclusively for the purpose of your enquiry. Unless indicated otherwise below, your form entries will be stored in the enquiry databases of our content management system for up to 3 months and then automatically deleted.

Our forms can also contain fields that are not absolutely necessary for the enquiry, but often allow for improved processing and minimize the need for further enquiries (in the case of our offer request form, for example, the information "number of employees" for which payroll accounting is required and the comment field "Further information").

In the case of the contact form and the offer forms, we ask for an e-mail address and a telephone number so that we are able to contact you in case of typing mistakes.

Before a qualified offer can be made, a brief discussion on the scope of our services is still necessary.

If you provide us with data that enables us to contact you - e.g. an e-mail address or a telephone number - you agree that we may contact you via this means of communication to process your request. You will receive a confirmation of your request by e-mail. In the case of the contact form and offer forms, we process the necessary information in order to be able to address you in a personalized manner.

The processing of your data takes place on the basis of your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR as well as according to Art. 6 (1) sentence 1 lit. b GDPR, insofar as they are carried out for the performance of a contract of which you are the contracting party or for the implementation of pre-contractual measures at your request.

In addition, your data will be collected, processed, and stored in accordance with the following guidelines:

Offer enquiry

The data provided in the context of an offer enquiry is automatically transferred to our sales database (Salesforce Marketing Cloud) of Salesforce.com for the purpose of in-house processing and deleted after 12 months.

The operating company of Salesforce.com is Salesforce.com Germany GmbH, Erika-Mann-Str. 63, 80636 Munich, Germany.

We use Salesforce to get in touch with our customers and inform interested parties and potential customers about our services. The data at Salesforce.com is stored on servers within the EU Salesforce.com acts as a processor for Paychex and processes data only as instructed by Paychex. Corresponding contractual agreements have been concluded in order to meet the legal requirements. However, we cannot rule out that data will be transmitted to a third country (e.g. Salesforce.com, Inc. is: Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA). Appropriate safeguards: Salesforce has submitted to the European Commission's Standard Contractual Clauses for the transfer of personal data to processors in third countries under the Standard Contractual Clauses pursuant to Regulation (EU) 2016/679.

In general, before preparing an offer, we conduct a short discussion to define the needs of the interested party. After an interested party has received an offer, our sales representatives actively enquire about any decision until the interest in the offer is established.

Upon notification by interested parties, all data from requests for quotations and subsequent sales processing will be deleted immediately from the sales database, even before the expiry of the 12-month deletion period.

Notes on the scope of the mandatory disclosures:
In addition to your telephone number, we also ask for your e-mail address in order to be able to contact you in case entered phone numbers are incomplete.

Our sales staff process the enquiries according to representative areas. The postcode is a mandatory field in the offer form in order to allocate the enquiries to the responsible employee.

Contact requests

The data transmitted via the contact form will be automatically transferred to our sales database (Salesforce Marketing Cloud - further information on Salesforce.com above) for in-house processing and deleted after 3 months.

Upon notification of the interested parties, all data from the contact forms and the subsequent processing will of course also be deleted immediately from the database before expiry of the 3-month deletion period.

Event registration

In the case of paid events, we ask directly in the registration form for all the information we need for invoicing. After receipt of your registration, we will send you an invoice, which can also serve as confirmation of your registration. A refund for no-shows is unfortunately not possible. However, in this case you are welcome to send a replacement from your company. We also use your transmitted data to send you further organizational information before and after the event if necessary.

With your registration you accept that we may, if necessary, inform you by e-mail about news and changes in content on this specific topic in the follow-up to our event. This will be of importance to you if our speakers inform us about important changes or further information offers. For this purpose, we will keep your registration data for a maximum of 12 months after the event. The legal basis for further data processing is Article 6, Paragraph 1, Letter f of the GDPR. You do not register to receive a newsletter or a regular e-mail from our company. You can also have your data deleted before this period expires. For further information, please refer to the section "Information and deletion requests."

On our web pages you will find forms in which personal data is collected. Interested parties can use these forms to request offers*

1. Register for events

2. Subscribe to the newsletter

3. Access further information (e.g. white papers, lecture recordings)

4. Comment on blog posts

These data are processed and stored in different ways depending on the intended purpose. We provide detailed information below about the respective processing and storage.